How can we help?
Support for Trustar and everything else is handled directly by the house. Email hello@143meridian.com.au and we aim to reply within two business days (Sydney time).
How do I join the Trustar beta?
Trustar is currently in private beta. Leave your email on the Trustar page and we'll write to you when spots open. Invitations are delivered through Apple's TestFlight.
How do I report a bug?
Email hello@143meridian.com.au with what you were doing, what you expected, and what happened instead. Screenshots or screen recordings help a lot. If you're on TestFlight, you can also send feedback directly from the TestFlight app, which attaches useful diagnostics automatically.
Can I export my Trustar data?
Yes. Your goals, tasks, and time blocks are your data. Email us from the address associated with your account and we'll provide a complete export in a machine-readable format.
How do I delete my account and data?
Email us and we'll permanently delete your account and all associated content from our systems. Deletion is irreversible, so we'll confirm before we proceed. See the privacy policy for details on what we store.
Does Trustar sync between devices?
Yes. Trustar syncs your data between your iPhone and iPad using your account. If sync seems stuck, check that both devices are online and signed in to the same account, then reach out if it persists.
Which devices does Trustar support?
Trustar is built for iPhone and iPad on current versions of iOS and iPadOS, and includes home screen and lock screen widgets. Requirements will be finalised and listed here at public release.
Talk to a person.
No ticket systems, no chatbots. Write to us and someone from the house will answer: